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TQM most important questions, Schemes and Mind Maps of Total Quality Management (TQM)

University of Engineering & ManagementTotal Quality Management (TQM)

This pdf is very very important for college students to read this and get pass of this subject.

Typology: Schemes and Mind Maps

2024/2025

Uploaded on 05/16/2025

chandan-thakur-2
chandan-thakur-2 🇮🇳

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TQM
Assignment 1
1. Define Total Quality Management. and explain the basic features of TQM.
2. Distinguish between ‘internal customer’ and ‘external customer’. What are some major
obstacles to TQM implementation?
3. What is the significance of quality in the modern business environment, and why is it
considered a key driver of success?
4. Discuss the dimension of product and service quality.
5. Explain the contributions of Deming to TQM.
6. What role does leadership play in shaping quality statements and strategic quality planning
within an organization? How do these elements drive organizational success?

Partial preview of the text

Download TQM most important questions and more Schemes and Mind Maps Total Quality Management (TQM) in PDF only on Docsity!

TQM

Assignment 1

  1. Define Total Quality Management. and explain the basic features of TQM.
  2. Distinguish between ‘internal customer’ and ‘external customer’. What are some major obstacles to TQM implementation?
  3. What is the significance of quality in the modern business environment, and why is it considered a key driver of success?
  4. Discuss the dimension of product and service quality.
  5. Explain the contributions of Deming to TQM.
  6. What role does leadership play in shaping quality statements and strategic quality planning within an organization? How do these elements drive organizational success?