Download TRAVEL CARD TRAINING ACTUAL EXAM WITH ANSWERS 2024 and more Exams Management Fundamentals in PDF only on Docsity!
Questions
1. Who is responsible for ensuring all charges are paid on the government travel card (GTC) by the statement due date? The government is responsible for travel charges and the cardholder is responsible for all other charges. The cardholder is responsible for all charges on the GTC. The government is responsible for all charges on the GTC. The travel agency is responsible for travel charges and the cardholder is responsible for all other charges. 2. According to the Privacy Act, how is your private information protected when you apply for the card? (Select all that apply) Only people who need my information have access to it. My information cannot be sold. My information cannot be given to a third party. Can be used when determining whether I can be promoted. 3. Which travel reservation service is authorized for all DHS travelers' flight, hotel, and car rental reservations. Any offline vendor such as Expedia or Booking.com that rewards points.
Travel Management System. No travel reservation service is authorized. Travelers book directly with the hotels, airlines, and car rental agencies. Whichever service is the least expensive.
4. Jane is booking her hotel room through her TMS. She selects a hotel recommended by the TMS and within the per diem. What else does Jane need to do when booking her hotel? She should try to get a cheaper rate by using a third party for booking, like Expedia, Booking.com, or Trip Advisor. Her supervisor will approve it if she is saving money for the government. She should find out what the hotel tax requirements are for the state she's traveling to and whether she needs to bring tax exempt forms. Jane should find out whether she can upgrade her hotel room since she's traveling for work. 5. David will be leaving from the airport on a business trip and he needs to decide whether to drive to the airport and park or find another way to the airport. He lives in a major city, so he has some options. Choose David's best option. A taxi to the airport is $50 including a 15 percent tip, so the roundtrip is $100. The prices for a rideshare service fluctuate. The rideshare could be as high as $60 one way, so the round trip could be as high as $120. A shuttle to the airport is $35, so the roundtrip is $70.
8. What are the consequences if I misuse the government travel card on official travel? Your agency may take disciplinary action according to internal policy and procedure. Your agency will suspend your travel card for up to one year. You will be restricted from official travel for up to two years and will be reassigned travel card training. You will be reassigned to a position that does not require travel. 9. James is presenting at a training session in the morning but realized his team didn't print enough handouts to accommodate the number of attendees. Which of the following statements is true regarding paying for handout copies with the GTC? Copies can be made at his hotel's business center to be included with his lodging cost that will be placed on his GTC. Since the copies are needed for training, the expense is authorized and the GTC may be used for payment. The GTC must not be used for this unauthorized, non-reimbursable expense. James may be reimbursed for a maximum of 20 copies per day while TDY. 10. Megan just got back from TDY and she's getting ready to prepare her voucher. What might she do prior to beginning her voucher? (Select all that apply.)
Gather her receipts from using her GTC to scan in and ensure her card is reimbursed for authorized charges, for instance lodging and airfare. Login to the bank's system to check the charges on her GTC to ensure she has the necessary receipts, the charges match, and there are no unauthorized charges to her GTC. Ask if anyone she traveled with needs to claim their meals on her voucher since she didn't spend all of the money allotted for meals each day. If she drove her privately owned vehicle (POV), she should fill the gas tank with her GTC so she can claim the fuel expense.
11. Abigail has just received a deployment notice and contacts the TMS to schedule her trip. She is asked to verify the credit card information that is listed in the system. When she looks for her card, she cannot find it. The last time she saw it was the week before when she was returning from a trip for training. What should Abigail do? Abigail should just ignore the lost card and request a replacement. Abigail should notify her supervisor and her supervisor will handle the issue. Abigail should notify the bank and her local travel card coordinator immediately. Abigail should contact the vendors she visited on her previous trip to see if they found her card. 12. Bill has just returned from official government business and wants to ensure he is reimbursed for the trip. Within how many working days from returning from his trip must Bill submit his travel voucher?
Halfway through the assignment or at the end of 3rd month of travel. The decision is left up to Sergio as long as he makes his monthly payments to his travel card.
15. Carolyn submitted her travel voucher on-time, but now her GTC payment is due in three days and her voucher still hasn't been approved. Who is responsible for paying the bill? Wait until the voucher is paid to settle the bill. The Component is responsible for paying the bill. The bank should not have sent the bill to Carolyn. Carolyn is responsible for paying the bill. 16. Janet was reviewing her GTC billing statement and found a charge from a merchant that was different from what her receipt shows to be charged. What is the first step Janet must take? Pay everything except for the disputed transaction. The government travel office will make the adjustment. Attempt to resolve disputable transactions by first contacting the merchant to request correction. Make copies of all your receipts for the bank so they can negotiate with the merchant in dispute.
Provide your Component primary organizational program coordinator (CPOPC) with the details of the transaction.
17. When filing his expense voucher for his travel, Marcus notices several fraudulent charges. How long does Marcus have to formally dispute fraudulent charges on his account? 90 days from the date the fraudulent charge is first discovered. 180 days from the initial transaction date. 90 days from the initial transaction date. There is no statute of limitations on formal disputes. 18. Which of the following statements regarding cash withdrawals is allowed by DHS travel card policy? A traveler makes an ATM withdrawal on his GTC of $300 one day before travel because he likes to pay with cash. A traveler makes an ATM withdrawal on her GTC equal to the anticipated amount needed to pay for travel expenses that can't be paid for using the GTC. A cardholder makes an ATM withdrawal on her GTC when not on travel because she's short on cash for personal expenses. A traveler makes an ATM withdrawal on his GTC matching the amount of M&IE he will be paid once his voucher is submitted. 19. A traveler hears that the area they are traveling to accepts cards but has a high fraud risk. What is their best option that is also allowed by DHS travel card policy?
After travel is complete, make an ATM withdrawal on your GTC in the amount you are due. After travel is complete, make personal purchases using your GTC in the amount you are due. If your voucher does not process timely, you may make an ATM withdrawal on your GTC in the amount you are due.
22. When is payment due? You are not responsible for making the payment, so payment due date is not relevant. Within 61 days after the billing date noted on your online travel card bill statement. After you've been reimbursed for your travel voucher. By the date indicated on the online billing statement. 23. While on official travel, which expenses may be placed on a personal card instead of the GTC? Lodging expenses if you have a personal rewards card. Meal expenses since the TMS is not set up to reimburse M&IE funds to the GTC. All travel expenses should be placed on the GTC including M&IE when the vendor accepts the GTC as payment.
Only airfare may be placed on a personal card while on official travel.
24. Which of the following options is the best way to maintain your travel card? Stay in contact with my CPOPC or local OPC who is monitoring my account. Register in the bank's online system, so I can routinely monitor activity on my account, pull my online statements and pay the amount due by the due date. Call the customer service number on the back of my card. The card belongs to the government and is not my responsibility.
