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UFT IICRC (Online Upholstery and Fabric Cleaning) Questions And Answers
- Fabrics frequently are made from a blend or combination of --- - ANSWER-Fibers
- Natural fibers (rayon, cotton, linen) absorb water and other substances more easily than synthetic fibers, so they --- more slowly and --- more easily. - ANSWER-1) Dry 2) Stain
- The cotton plant produces fibers from the --- --- of the plant. - ANSWER-Seed Pod
- Lignin is the binder in cellulose materials that dissolves in water to cause stains Called ---- ----. - ANSWER-Cellulosic Browning
- The flax plant produces --- fibers from the --- of the plant. - ANSWER-1) Linen 2) Stem
- Linen is a natural fiber that easily absorbs water and darkens in color from water based solutions, making --- procedure more difficult. - ANSWER-Cleaning.
- Rayon is a man-made fiber manufactured with cellulose, so it should be --- like cellulose materials. - ANSWER-Cleaned
- Rayon is loses much of its strength when --- so it tends to shrink. - ANSWER-Wet
- Rayon is a man-made fiber manufactured with cellulose materials that are dissolved in --- ---. - ANSWER-Alkaline Products
- Alkaline residues and over wetting could result in --- in rayon fibers. - ANSWER-Browning
- Fibers that easily absorb water and should not be over wetted are: --- and ---. - ANSWER-1) Rayon 2) Cotton
- Acetate fibers will dissolve in solvent-based chemicals containing ---. - ANSWER-Acetate
- Always clean --- fibers with cleaning products specifically formulated for --- fibers, because they are damaged by high alkaline cleaning products. - ANSWER-1) Wool 2) Wool
- Two fibers are protein fibers being made from animals or insect: --- and ---. - ANSWER-1) Wool 2) Silk
- Alkaline solutions damage the outer layer of the wool fiber which is known as the ---. - ANSWER- Cuticle
- The protein fiber that comes from the cocoon of worms is ---. - ANSWER-Silk
- Silk is damaged by --- making it brittle. - ANSWER-Perspiration
- Polyester fibers used in upholstery release water readily and do not absorb water easily so polyester dries ---. - ANSWER-Quickly
- Microfibers are usually manufactured from --- fibers. - ANSWER-Polyester
- Oleophilic fibers attract oily soils which cause yellow discoloration. Both --- and --- fibers are oleophilic. - ANSWER-1) Polyester 2) Olefin.
- Polypropylene is another name for --- fibers. - ANSWER-Olefin.
- Delustered --- is sensitive to sunlight and is damaged by prolonged sunlight exposure. - ANSWER- Olefin
- Velvets are fibers woven in a manner to produce a luxurious appearance, so "Velvet" is the name of a ---. - ANSWER-Weave
- Flocked velvet are fibers attached to an adhesive, and can be damaged by --- --- used on tufted velvet. - ANSWER-Carding Brushes
- Quilted fabrics create puffy area of raised appearance by sewing together two or three --- of fabric. - ANSWER-Layers
- Fabric that is treated with a shiny finish or luster is described as --- or ---. - ANSWER-1) Glazed 2) Polished
- Body oils and abrasive wear can weaken glazed and polished finishes and cause damage that is noticed when --- are removed. - ANSWER-Soils
- All colors are created by combining the three primary colors: --- --- and ---. - ANSWER-1) Red 2) Blue
- yellow
- Dye can be applied to fabrics after they are woven. The process is called --- ---. - ANSWER-Piece Dying
- Color bleeding of dyes commonly occurs around --- --- and ---. - ANSWER-1) Buttons 2) Seams 3) Piping
- When colors migrate in a liquid from one area of a fabric to another the damage is Called ---. - ANSWER-Bleeding
- When colors transfer from a fabric to another fabric because of cleaning agitation the damage is called ---. - ANSWER-Crocking
- Color loss caused in fabrics by sunlight or soiling is permanent damage called ---. - ANSWER-Fading
- The IICRC $300 Upholstery Cleaning Standard recommends upholstery be cleaned every --- to --- months. - ANSWER-12 to 24
- Cushion foam made of natural latex will degrade in quality over time allowing it to harden --- --- and ---. - ANSWER-1) Turn Yellow 2) Harden
- Excessive soiling can damage fabrics causing permanent --- or ---. - ANSWER-1) Stains 2) Discoloration
- Buttons with metal backs that could be found on antique furniture can --- from water-based cleaning products. - ANSWER-Rust
- To reduce customer complaints upholstery cleaners should conduct a thorough --- of the items to be cleaned and --- with the customer. - ANSWER-1)Pre-inspect 2) Communicate
- Successful and effective cleaning means removing as much soil as possible without changing either the --- or --- of the fabric. - ANSWER-1) Color 2) Texture
- Technicians perform pre-testing on upholstery to determine how the item is --- and whether the --- or --- of the fabric could be damaged during cleaning. - ANSWER-1) Constructed 2) Dyes 3) Finish
- During a pre-inspection, the technician should always watch for --- damage. - ANSWER-Pre-existing
- Removing cushion covers from the cushion to clean them should --- be attempted. - ANSWER-Never
- Soils are suspended or loosened from fibers by four fundamental elements: --- --- --- and ---. - ANSWER-1) Chemical 2) Heat 3) agitation 4)Time
- Increasing the temperature of water-based cleaning products will ---surface tension of the water to allow better penetration into materials.=Decrease - ANSWER-
- A surfactant is a --- used to --- the surface tension of water. - ANSWER-1) Chemical 2) Reduce
- The strength of a chemical in water is measure by pH which can only be measured in ----based solutions. - ANSWER-Water
- The measure of pH indicates the strength of --- --- or ---. - ANSWER-1)Alkalinity 2) Acidity 3) Nuetrality
- Acid solutions have a pH measuring under --- down to ---. - ANSWER-1) 7 2) 0
- The measure of pH for most soils is --- ---. - ANSWER-Slightly Acid
- Oxidizing agents (bleach) decolorize stains by ---oxygen to the stain. - ANSWER-Adding
- The fibers of cotton and linen fabrics can be damaged by hydrogen peroxide solutions --- than --- %. - ANSWER-1) Stronger 2) 3%.
- A poisonous gas is created when chlorine bleach is mixed with ---. - ANSWER-Ammonia
- Oily soils that will not dissolve in water might dissolve in a --- --- ---. - ANSWER-Dry Cleaning Solvent
- Two safety procedures to follow when applying dry cleaning solvents are: --- and --- ---. - ANSWER-1) Ventilate 2) Proper PPE
- Volatile dry solvents evaporate rapidly into the surrounding air so the room where volatile solvents are applied should be ---. - ANSWER-Ventilated
- Non-volatile dry solvents evaporate slowly and should be rinsed with a --- --- ---. - ANSWER-Volatile Dry Solvent
- TLV indicates the airborne concentration of a substance to which nearly all persons can be exposed. TLV stands for --- --- ---. - ANSWER-Threshold Limit Value
- The flash point is the temperature at which solvent vapors can ---. - ANSWER-Ignite
- Dry cleaning solvents can damage the --- ---of fabrics. - ANSWER-Back Coating
- A solvent's manufacturer will approve the type of --- for storing the dry cleaning solvent. - ANSWER- Container
- Solvents must be stored in containers that are properly ---. - ANSWER-Labeled
- The products that break down or digest protein soils into water soluble substances are ---. - ANSWER-Enzymes
- Protein stains are caused by "soils" like --- --- --- and ---. - ANSWER-1) Blood 2) Milk 3) Egg 4) Urine
- When treating most spots especially spots with unknown soils first apply a --- --- ---. - ANSWER- Volatile Dry Solvent
- When mixing cleaning products, check the product label for recommended --- ratios. - ANSWER- Dilution
- Protect the customer's flooring when you clean upholstery on location by placing the items to be cleaned on a --- ---. - ANSWER-Drop Cloth
- Protect the platform (deck) of the upholstery from watermarks by --- ---the surface. - ANSWER-Evenly Dampening
- Before you begin cleaning, talk with the customer about the results of --- and --- ---. - ANSWER-1) Pre- inspection 2) Fabric Testing
- When you clean upholstery on location, clean the cushions on a --- --- or on a --- ---. - ANSWER-1) Drop Cloth 2) Work Table
- When using vacuum strokes to remove moisture from fabrics focus on the --- And --- which are often over wetted. - ANSWER-1) Seams 2) Welts
- After cleaning cushions, position them so they dry without color bleeding by leaning them on --- --- Or --- and in an inverted --- frame. - ANSWER-1) Drop Cloth 2) Paper 3) v-Frame
- Help customers understand that cleaning a spot multiple times could --- the fabric. - ANSWER-Damage
- The Wet Shampoo method of cleaning applies a --- detergent then vacuums away the --- solution. - ANSWER-1) Foaming 2) Excess
- The wet vacuum machine is used to remove --- --- from cleaned fabric. - ANSWER-Excess Moisture
- The Dry Foam method of cleaning applies only the --- of a --- detergent in order to minimize the wetting of the fabric. - ANSWER-1)Foam 2) Foaming
- The Hot Water Extraction method of cleaning injects heated --- --- into the fabric and immediately --- away the solution with soils. - ANSWER-1) Cleaning Solution 2) Vacuums
- A problem of using Hot Water Extraction cleaning is the potential to --- --- the fabric. - ANSWER-Over Wet
- To prevent marks after wet cleaning a velvet fabric or stiffness in the fabric the technician should --- the velvet with a ---. - ANSWER-1) Groom 2) Brush
- Velvet fabrics made of natural fibers should be groomed --- after each cushion or area is cleaned. - ANSWER-Immediately
- Sensitive dyes that might bleed should be treated with an --- --- and dried ---. - ANSWER-1) Acid Rinse 2) Quickly
- The Dry Cleaning method can be effective for light soiling, but only moderately effective for --- ---. - ANSWER-Heavy Soiling
- Dry solvents can release volatile organic compounds (VOCs). Technicians must wear respirators with --- cartridges. - ANSWER-Organic
- Dry solvents can be disposed of only in --- disposal sites. - ANSWER-Approved
- Wet cleaning is usually effective on --- - --- walls and partitions. - ANSWER-Fabric-Covered
-gray ash
acetate burn test - ANSWER--Sizzles when burning
-Smells like Acetic Acid
-black bead ash
Acrylic Burn Test - ANSWER--White-orange flame that sputters black
-Smells like Acid chard meat (Harsh)
-Irregular ash with black hard crust
nylon burn test - ANSWER-- flame is a blue base with an orange tip
-Smells like celery or sealing wax
-hard, rounded bead ash that is gray-brown or black
Polypropylene (Olefin) burn test - ANSWER--Flame is a blue base with and orange tip
- Smells like asphault or burning paraffin
-hard, rounded bead ash that is light grey to brown
polyester burn test - ANSWER--Orange Flame that Sputters black
-Smells like sweet, overripe fruit
-Rounded, shiny black and hard ash
Main goal in cleaning Upholstery - ANSWER-Remove as much soil without changing the color or the texture of the fabric
Three most important rules when cleaning upholstery - ANSWER-1) Control Moisture
Control pH
Speed up dry time
Natural Cellulosic Fibers - ANSWER-Cotton and Linen
Natural protein fibers - ANSWER-Wool and Silk
Synthetic Regenerated fibers - ANSWER-Fibers that started out natural, but have been significantly altered by chemical processes
-Rayon
-Acetate
Synthetic Thermoplastic fibers - ANSWER-Polyester, Acrylic, Olefin (Polyproplyn), and Nylon
staple fibers - ANSWER-short fibers measured in inches or centimeters
