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Upholstery and Fabric Cleaning: Questions and Answers for IICRC Certification, Exams of Fashion Business Basics

A comprehensive set of questions and answers related to upholstery and fabric cleaning, covering topics such as fiber types, cleaning methods, and stain removal. It is a valuable resource for individuals preparing for the iicrc (institute of inspection, cleaning and restoration certification) certification exam in upholstery cleaning.

Typology: Exams

2023/2024

Available from 11/03/2024

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UFT IICRC (Online Upholstery and Fabric Cleaning) Questions And Answers
1. Fabrics frequently are made from a blend or combination of --- - ANSWER-Fibers
2. Natural fibers (rayon, cotton, linen) absorb water and other substances more easily than synthetic
fibers, so they --- more slowly and --- more easily. - ANSWER-1) Dry 2) Stain
3. The cotton plant produces fibers from the --- --- of the plant. - ANSWER-Seed Pod
4. Lignin is the binder in cellulose materials that dissolves in water to cause stains Called ---- ----. -
ANSWER-Cellulosic Browning
5. The flax plant produces --- fibers from the --- of the plant. - ANSWER-1) Linen 2) Stem
6. Linen is a natural fiber that easily absorbs water and darkens in color from water based solutions,
making --- procedure more difficult. - ANSWER-Cleaning.
7. Rayon is a man-made fiber manufactured with cellulose, so it should be --- like cellulose materials. -
ANSWER-Cleaned
8. Rayon is loses much of its strength when --- so it tends to shrink. - ANSWER-Wet
9. Rayon is a man-made fiber manufactured with cellulose materials that are dissolved in --- ---. -
ANSWER-Alkaline Products
10. Alkaline residues and over wetting could result in --- in rayon fibers. - ANSWER-Browning
11. Fibers that easily absorb water and should not be over wetted are: --- and ---. - ANSWER-1) Rayon 2)
Cotton
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UFT IICRC (Online Upholstery and Fabric Cleaning) Questions And Answers

  1. Fabrics frequently are made from a blend or combination of --- - ANSWER-Fibers
  2. Natural fibers (rayon, cotton, linen) absorb water and other substances more easily than synthetic fibers, so they --- more slowly and --- more easily. - ANSWER-1) Dry 2) Stain
  3. The cotton plant produces fibers from the --- --- of the plant. - ANSWER-Seed Pod
  4. Lignin is the binder in cellulose materials that dissolves in water to cause stains Called ---- ----. - ANSWER-Cellulosic Browning
  5. The flax plant produces --- fibers from the --- of the plant. - ANSWER-1) Linen 2) Stem
  6. Linen is a natural fiber that easily absorbs water and darkens in color from water based solutions, making --- procedure more difficult. - ANSWER-Cleaning.
  7. Rayon is a man-made fiber manufactured with cellulose, so it should be --- like cellulose materials. - ANSWER-Cleaned
  8. Rayon is loses much of its strength when --- so it tends to shrink. - ANSWER-Wet
  9. Rayon is a man-made fiber manufactured with cellulose materials that are dissolved in --- ---. - ANSWER-Alkaline Products
  10. Alkaline residues and over wetting could result in --- in rayon fibers. - ANSWER-Browning
  11. Fibers that easily absorb water and should not be over wetted are: --- and ---. - ANSWER-1) Rayon 2) Cotton
  1. Acetate fibers will dissolve in solvent-based chemicals containing ---. - ANSWER-Acetate
  2. Always clean --- fibers with cleaning products specifically formulated for --- fibers, because they are damaged by high alkaline cleaning products. - ANSWER-1) Wool 2) Wool
  3. Two fibers are protein fibers being made from animals or insect: --- and ---. - ANSWER-1) Wool 2) Silk
  4. Alkaline solutions damage the outer layer of the wool fiber which is known as the ---. - ANSWER- Cuticle
  5. The protein fiber that comes from the cocoon of worms is ---. - ANSWER-Silk
  6. Silk is damaged by --- making it brittle. - ANSWER-Perspiration
  7. Polyester fibers used in upholstery release water readily and do not absorb water easily so polyester dries ---. - ANSWER-Quickly
  8. Microfibers are usually manufactured from --- fibers. - ANSWER-Polyester
  9. Oleophilic fibers attract oily soils which cause yellow discoloration. Both --- and --- fibers are oleophilic. - ANSWER-1) Polyester 2) Olefin.
  10. Polypropylene is another name for --- fibers. - ANSWER-Olefin.
  11. Delustered --- is sensitive to sunlight and is damaged by prolonged sunlight exposure. - ANSWER- Olefin
  1. Velvets are fibers woven in a manner to produce a luxurious appearance, so "Velvet" is the name of a ---. - ANSWER-Weave
  2. Flocked velvet are fibers attached to an adhesive, and can be damaged by --- --- used on tufted velvet. - ANSWER-Carding Brushes
  3. Quilted fabrics create puffy area of raised appearance by sewing together two or three --- of fabric. - ANSWER-Layers
  4. Fabric that is treated with a shiny finish or luster is described as --- or ---. - ANSWER-1) Glazed 2) Polished
  5. Body oils and abrasive wear can weaken glazed and polished finishes and cause damage that is noticed when --- are removed. - ANSWER-Soils
  6. All colors are created by combining the three primary colors: --- --- and ---. - ANSWER-1) Red 2) Blue
  1. yellow
  1. Dye can be applied to fabrics after they are woven. The process is called --- ---. - ANSWER-Piece Dying
  2. Color bleeding of dyes commonly occurs around --- --- and ---. - ANSWER-1) Buttons 2) Seams 3) Piping
  3. When colors migrate in a liquid from one area of a fabric to another the damage is Called ---. - ANSWER-Bleeding
  4. When colors transfer from a fabric to another fabric because of cleaning agitation the damage is called ---. - ANSWER-Crocking
  1. Color loss caused in fabrics by sunlight or soiling is permanent damage called ---. - ANSWER-Fading
  2. The IICRC $300 Upholstery Cleaning Standard recommends upholstery be cleaned every --- to --- months. - ANSWER-12 to 24
  3. Cushion foam made of natural latex will degrade in quality over time allowing it to harden --- --- and ---. - ANSWER-1) Turn Yellow 2) Harden
  4. Excessive soiling can damage fabrics causing permanent --- or ---. - ANSWER-1) Stains 2) Discoloration
  5. Buttons with metal backs that could be found on antique furniture can --- from water-based cleaning products. - ANSWER-Rust
  6. To reduce customer complaints upholstery cleaners should conduct a thorough --- of the items to be cleaned and --- with the customer. - ANSWER-1)Pre-inspect 2) Communicate
  7. Successful and effective cleaning means removing as much soil as possible without changing either the --- or --- of the fabric. - ANSWER-1) Color 2) Texture
  8. Technicians perform pre-testing on upholstery to determine how the item is --- and whether the --- or --- of the fabric could be damaged during cleaning. - ANSWER-1) Constructed 2) Dyes 3) Finish
  9. During a pre-inspection, the technician should always watch for --- damage. - ANSWER-Pre-existing
  10. Removing cushion covers from the cushion to clean them should --- be attempted. - ANSWER-Never
  1. Soils are suspended or loosened from fibers by four fundamental elements: --- --- --- and ---. - ANSWER-1) Chemical 2) Heat 3) agitation 4)Time
  2. Increasing the temperature of water-based cleaning products will ---surface tension of the water to allow better penetration into materials.=Decrease - ANSWER-
  3. A surfactant is a --- used to --- the surface tension of water. - ANSWER-1) Chemical 2) Reduce
  4. The strength of a chemical in water is measure by pH which can only be measured in ----based solutions. - ANSWER-Water
  5. The measure of pH indicates the strength of --- --- or ---. - ANSWER-1)Alkalinity 2) Acidity 3) Nuetrality
  6. Acid solutions have a pH measuring under --- down to ---. - ANSWER-1) 7 2) 0
  7. The measure of pH for most soils is --- ---. - ANSWER-Slightly Acid
  8. Oxidizing agents (bleach) decolorize stains by ---oxygen to the stain. - ANSWER-Adding
  9. The fibers of cotton and linen fabrics can be damaged by hydrogen peroxide solutions --- than --- %. - ANSWER-1) Stronger 2) 3%.
  10. A poisonous gas is created when chlorine bleach is mixed with ---. - ANSWER-Ammonia
  11. Oily soils that will not dissolve in water might dissolve in a --- --- ---. - ANSWER-Dry Cleaning Solvent
  1. Two safety procedures to follow when applying dry cleaning solvents are: --- and --- ---. - ANSWER-1) Ventilate 2) Proper PPE
  2. Volatile dry solvents evaporate rapidly into the surrounding air so the room where volatile solvents are applied should be ---. - ANSWER-Ventilated
  3. Non-volatile dry solvents evaporate slowly and should be rinsed with a --- --- ---. - ANSWER-Volatile Dry Solvent
  4. TLV indicates the airborne concentration of a substance to which nearly all persons can be exposed. TLV stands for --- --- ---. - ANSWER-Threshold Limit Value
  5. The flash point is the temperature at which solvent vapors can ---. - ANSWER-Ignite
  6. Dry cleaning solvents can damage the --- ---of fabrics. - ANSWER-Back Coating
  7. A solvent's manufacturer will approve the type of --- for storing the dry cleaning solvent. - ANSWER- Container
  8. Solvents must be stored in containers that are properly ---. - ANSWER-Labeled
  9. The products that break down or digest protein soils into water soluble substances are ---. - ANSWER-Enzymes
  10. Protein stains are caused by "soils" like --- --- --- and ---. - ANSWER-1) Blood 2) Milk 3) Egg 4) Urine
  11. When treating most spots especially spots with unknown soils first apply a --- --- ---. - ANSWER- Volatile Dry Solvent
  1. When mixing cleaning products, check the product label for recommended --- ratios. - ANSWER- Dilution
  2. Protect the customer's flooring when you clean upholstery on location by placing the items to be cleaned on a --- ---. - ANSWER-Drop Cloth
  3. Protect the platform (deck) of the upholstery from watermarks by --- ---the surface. - ANSWER-Evenly Dampening
  4. Before you begin cleaning, talk with the customer about the results of --- and --- ---. - ANSWER-1) Pre- inspection 2) Fabric Testing
  5. When you clean upholstery on location, clean the cushions on a --- --- or on a --- ---. - ANSWER-1) Drop Cloth 2) Work Table
  6. When using vacuum strokes to remove moisture from fabrics focus on the --- And --- which are often over wetted. - ANSWER-1) Seams 2) Welts
  7. After cleaning cushions, position them so they dry without color bleeding by leaning them on --- --- Or --- and in an inverted --- frame. - ANSWER-1) Drop Cloth 2) Paper 3) v-Frame
  8. Help customers understand that cleaning a spot multiple times could --- the fabric. - ANSWER-Damage
  9. The Wet Shampoo method of cleaning applies a --- detergent then vacuums away the --- solution. - ANSWER-1) Foaming 2) Excess
  10. The wet vacuum machine is used to remove --- --- from cleaned fabric. - ANSWER-Excess Moisture
  1. The Dry Foam method of cleaning applies only the --- of a --- detergent in order to minimize the wetting of the fabric. - ANSWER-1)Foam 2) Foaming
  2. The Hot Water Extraction method of cleaning injects heated --- --- into the fabric and immediately --- away the solution with soils. - ANSWER-1) Cleaning Solution 2) Vacuums
  3. A problem of using Hot Water Extraction cleaning is the potential to --- --- the fabric. - ANSWER-Over Wet
  4. To prevent marks after wet cleaning a velvet fabric or stiffness in the fabric the technician should --- the velvet with a ---. - ANSWER-1) Groom 2) Brush
  5. Velvet fabrics made of natural fibers should be groomed --- after each cushion or area is cleaned. - ANSWER-Immediately
  6. Sensitive dyes that might bleed should be treated with an --- --- and dried ---. - ANSWER-1) Acid Rinse 2) Quickly
  7. The Dry Cleaning method can be effective for light soiling, but only moderately effective for --- ---. - ANSWER-Heavy Soiling
  8. Dry solvents can release volatile organic compounds (VOCs). Technicians must wear respirators with --- cartridges. - ANSWER-Organic
  9. Dry solvents can be disposed of only in --- disposal sites. - ANSWER-Approved
  10. Wet cleaning is usually effective on --- - --- walls and partitions. - ANSWER-Fabric-Covered

-gray ash

acetate burn test - ANSWER--Sizzles when burning

-Smells like Acetic Acid

-black bead ash

Acrylic Burn Test - ANSWER--White-orange flame that sputters black

-Smells like Acid chard meat (Harsh)

-Irregular ash with black hard crust

nylon burn test - ANSWER-- flame is a blue base with an orange tip

-Smells like celery or sealing wax

-hard, rounded bead ash that is gray-brown or black

Polypropylene (Olefin) burn test - ANSWER--Flame is a blue base with and orange tip

  • Smells like asphault or burning paraffin

-hard, rounded bead ash that is light grey to brown

polyester burn test - ANSWER--Orange Flame that Sputters black

-Smells like sweet, overripe fruit

-Rounded, shiny black and hard ash

Main goal in cleaning Upholstery - ANSWER-Remove as much soil without changing the color or the texture of the fabric

Three most important rules when cleaning upholstery - ANSWER-1) Control Moisture

  1. Control pH

  2. Speed up dry time

Natural Cellulosic Fibers - ANSWER-Cotton and Linen

Natural protein fibers - ANSWER-Wool and Silk

Synthetic Regenerated fibers - ANSWER-Fibers that started out natural, but have been significantly altered by chemical processes

-Rayon

-Acetate

Synthetic Thermoplastic fibers - ANSWER-Polyester, Acrylic, Olefin (Polyproplyn), and Nylon

staple fibers - ANSWER-short fibers measured in inches or centimeters